Users of the Securus Technologies’ facilities comment on the success of the technology in preventing and solving crimes

Securus Technologies has built a reputation for providing quality criminal and civil solutions to enhance public safety, crime investigation, and corrections. It also has tools for monitoring communications. It has published a few user remarks on ways the technology prevents and helps solve crimes including ones committed by inmates on fellow inmates.


Below are a few comments from made via email and formal letters on the use of the technology by prison officers and other jail officials across the United States. All the comments are made by those with the responsibility of preventing and ensuring a conducive corrections facility environment that is safe and good for inmates.

For personal safety, references to specific states, counties and facility are redacted. Here are selected comments.


“Through your assistance, we were able to obtain and use phone calls to nab a corrupt member of the staff. This led to his arrest for introducing contraband to the facility. Thank you so much. We look forward to more collaboration.”


“We have been monitoring calls that involve the use of alcohol by inmates, drug trafficking in our facility, threats, access to cellular devices and other suspicious conversations. We are thankful for your support.”


“We are impressed by the capabilities of your technologies as well as the ability to develop solutions to deal with emerging issues. The investigative idea behind the technology goes well with our policy”.


“We have been your clients for over a decade. We are impressed by your efforts to revolutionize our facility environment and enhance our efforts to make the facility safe for the general public.”


Securus Technologies recently received both A+ Rating and accreditation from Better Business Bureau. This solidifies its mission of developing tools to improve client safety and solve crimes. In a recent interview, the Senior President of Operations said, ‘This is the epitome of our efforts to remain true to the promise we made to our clients”.


Check! Your staffing resources

Every day, your facility phone lines are inundated with calls from concerned friends and family. The questions are almost always the same: What she charged, can he talk to them, when can he visit, where are you located, has a court date been set and how do I get in Monday?


Securus AIS is a hosted platform that provides convenient access to the facility inmate information – that is continuously updated from your jail management system. AIS makes getting information on funding accounts easier than ever. When the public calls your published jail number, they get an immediate answer 24/7. One up on the information now.


That’s right: AIS makes more than 80 percent of your public calls simply banish and improves citizen service in the process, but it’s even better as AIS goes above and beyond what officers typically have time for and politely guides friends and family members through unfamiliar policies and processes it even allows them to make practical and functional decisions without hanging up the phone.


This results in immediate satisfaction and less manual payment processing, not to mention that this improved convenience can decrease your revenue and commission. Inmates also receive access to information, and it is easy taking up an inmate phone for your commissary balance: Press one for your charge, or press two for your bond information. This facility uses the equipment already; they have no wiring or new hardware required. The service can be turned on very quickly, you can easily see 90 percent of inmate requests disappear.


Have you realized how valuable AIS custody can be for your facility? If you would like more information about Securus AIS jail facilities of all sizes, a knowledgeable account manager would be glad to help. Contact one today at


Securus Technologies – Alleviating Stress From The Lives Of Prisoners Through Inmate Communications Technology

Securus Technologies is a firm that has helped modernize the incarceration experience for the prisoners, and how. In the past decade, the company has innovated, developed and launched a series of products and services that have made it easier for the prisoners to keep in touch with their friends and relatives. It is one of the biggest concerns of the inmates after they are convicted as to how they would know what is going on with their families and friends back home. However, the technology offered by Securus would now make it possible or the inmates and their relatives to stay in contact always.



Securus Technology also offers a bouquet of services that has helped with reducing the crime rate and make effective crime prevention technology that keeps criminals in check. In a recent move, the company released a press release in which showcased what the law enforcement officials feel about the company and its services.



The law enforcement personnel are full of praise for the company and its services, and how it is helping them with keeping the communities safer and catching the culprit with ease. Securus Technologies also extended the invitation to the customers and investors to its technology center situated in Dallas, Texas. The company has made rapid advancement in the technology it offers and wants to showcase it to the company’s customers and investors, both existing and potential.



I have worked with the law enforcement and investigative agencies for over a decade, and feel that while there are many other companies active in the correctional sphere, Securus Technologies leads from the front. It is because the company offers the right combination of technology and customer care, and ensures that the customers can get the answers they need when they need it. The crime prevention services of the company, including the LBS service, is my personal favorite.