Since Roberto Santiago knew what he was doing with the Manaira Mall, he knew he would have a chance to bring improvements to the area he was in. The point of making things easier for different people was what allowed Roberto Santiago to be as successful as what he has been with Manaira. He knew the Manaira Mall needed someone like him to make the difference in the way things were going so he chose to make it the best mall possible. Out of all the things Roberto Santiago did to make the mall better, he knew he would need to try and show people the right way to make improvements to the mall. It was his way of setting himself apart from the things other people had done while they were shopping at the same mall as him. It helped him see a future with the mall that no other people had seen in the past.
Things got better for those who enjoyed shopping at the Manaira Mall. Roberto Santiago knew he would be able to make the biggest difference if he was showing people all the options they had. He chose to show them what they could get from the mall by offering them the options they needed to be successful. One of the most important things he did to secure his position as an exclusive mall owner was created contracts with designers. They would only be able to have stores in the area in his mall.
When Roberto Santiago was setting things up for the Manaira Mall, he planned for expansion. He knew if the mall was successful, it would have to continue to grow no matter what was going on. He also knew the mall would need to have someone who was working hard behind the scenes to make it the best it could be. He was that person. As he looked at changing trends and the things that were different about other malls, he realized the Manaira Mall needed something different to set it apart. The difference came with the rooftop expo center.
Now, nearly 30 years later, the Manaira Mall is still successful. Other people are having issues with their malls, and some malls are even closing. Roberto Santiago has not had that problem. He knew exactly how to run Manaira and chose the right path. Since he did this, he has had a chance to be more successful than what others have been. His mall was not subject to the same huge decline other malls had while they were doing different things. It helped him see he could make things easier for people who were in different situations with the mall options they had.